Contact the Embassy

Looking for assistance from American Citizen Services (ACS)? Our ACS Navigator will help you find resources, information and services offered by the U.S. Mission Pakistan. Check out the ACS Navigator or scan the QR code to access it from your phone.

If you are an American citizen with an emergency, please call (+92) 051-201-4000 .  During working hours, please ask to be connected to the American Citizen Services Unit.  After hours or on weekends, please ask to be connected to the Duty Officer.  Information on visa cases is not given out over the phone.  If you wish to inquire about a visa case, you may send an email to us through our visa inquiry pages (see below for links), send a fax to +92-51-233-8071, or send a letter through a courier service or by surface mail.  Please do not call the American Citizen Services Unit for visa information.

To check the status of a non-immigrant visa application, please direct your inquiries to: Non-Immigrant Visa Inquiries

To check the status of an immigrant visa application, please direct your inquiries to: Immigrant Visa Inquiries

For information about Diversity Visa Lottery e-mails: Any e-mail notice stating you won a U.S. Diversity Visa is a fraud.  Please see State Department’s Diversity Visa page for more details.

For employment opportunities: Please do not send us unsolicited CVs. They will not be seen. The Embassy Human Resources Office is responsible for hiring new employees.  To view all advertised positions, please visit: Current Vacancies

Embassy Address:
American Embassy
Diplomatic Enclave, Ramna 5
Islamabad, Pakistan

Embassy Operator:  (+92) 051-201-4000
Embassy Fax: (+92) 51-2338071

Embassy Hours of Operation:
Monday – Friday
8:00 a.m. – 4:30 p.m.