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Important U.S. Citizen Services Information

Payment Methods & Details

Forms of Payment 

  • Cash (U.S. dollars or Pakistani rupees)
  • Credit Cards
  • Unfortunately, we cannot accept personal checks.

Click here for complete schedule of fees for the Consular Services.

Appointments & Locations

Looking for assistance from American Citizen Services (ACS)? Our ACS Navigator will help you find resources, information, and services offered by the U.S. Mission Pakistan. Select the correct ACS Navigator for your consular district here:

We require an appointment for all routine services. The online appointment system allows you to schedule your own appointment in a time slot that suits you. This process is fast and easy and improves the quality and efficiency of the service that we provide.

CRBA Appointment Procedure for Islamabad, Karachi and Lahore: Please be advised that CRBA appointments for Islamabad, Karachi & Lahore can only be obtained using the ACS Islamabad Navigator, ACS Karachi Navigator and ACS Lahore Navigator. For all other routine appointments use the regular appointment calendar.

Security Information

What to Bring

Everyone entering the Embassy/Consulate must bring a valid, government-issued I.D.

Prohibited Items

The following items are not allowed in the Embassy during your interview:

  • Mobile phones
  • Electronic personal digital assistants
  • Cameras
  • Audio or video recording devices
  • Laptop computers
  • Smart watches
  • Bluetooth
  • Portable music players
  • Travel bags
  • Back packs
  • Briefcases
  • Suitcases
  • Cosmetics (including but not limited to spray perfume, cologne and talcum or baby powder)
  • Bottles of any kind
  • Food items
  • Any sealed envelopes or packages.

Other items may be prohibited based on security staff discretion. There is no storage available for prohibited items. If you bring prohibited items with you, you will have to dispose of them before entry.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

  • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
  • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
  • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
  • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
  • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.